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ABOUT US

Surface Experts began as a small spot repair business in the Pacific Northwest and has quickly become the most nationally recognized go-to destination for surface repairs. We love being part of the vibrant and diverse Northwest Chicagoland community on the edge of one of the world's greatest cities. Owner Dwayne Carpenter is a seasoned professional with extensive experience in operations and the hospitality industry. He has a successful career transforming businesses from customer service to customer success, aiming to please our customers and their customers. Our model is simple: we are specialists in our trade because we only utilize the best materials, high-quality tools, and innovative techniques. Our mission is to solve our customers' problems by reducing the waste of time, money, and materials in landfills.
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About Surface Experts of Chicago Northwest

Surface Experts of Chicago Northwest specialize in repairing scratches, stains, and cracks in bathtubs, countertops (quartz, granite, and laminate), floors, cabinets, stainless steel appliances, glass cooktops, and more. We can do repairs in occupied units with pets. Our lead times are generally 2-3 days, a fraction of the cost of replacing, resurfacing, or re-ordering parts and supplies to reinstall.

Surface Experts of Chicago Northwest is proud to be the go-to company for spot repair — helping multi-family property management, hotels, moving companies, construction companies, and private residents. We serve the greater Chicago O’Hare communities, including Schaumburg, Arlington Heights, Elk Grove Village, Rolling Meadows, Des Plaines, Mount Prospect, Wheeling, Bensenville, and Hoffman Estates.

WHAT WE DO

We work with Property Managers, Maintenance Managers, Chief Engineers, Hotels, Restaurants, Moving Companies, Realtors, and more. We expertly repair damage on all types of surfaces.

BEFORE & AFTER

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So many surfaces
So many happy customers

Trusted coast-to-coast by professionals in property management, hospitality, construction / restoration, moving companies, & more.
"Surface Experts has helped revive two tubs and a kitchen sink in our rental homes. After multiple tenants, we had some significant chips that needed to be repaired. Surface Experts provided excellent service and the areas needing repaired are no longer visible. They did a wonderful job matching the colors of the tubs and sink and tenants we able to start using them again in a reasonable amount of time."

TIFFANY, VACATION RENTAL PROPERTY MANAGER

"Having used Surface Experts for years, I am convinced there is no bigger bang for your buck in the multi-family industry. They are able to help you keep your counters, floors and other surfaces looking great at a fraction of the cost of replacement and resurfacing."

ZACH H., APARTMENT MAINTENANCE INSTITUTE

"I have been working with Surface Experts for the last few years and have been very impressed with their work! They are very good at responding to all of my repair needs whether it's tub cracks, counter chips or floor gouges in an extremely reasonable amount of time!"

JOSH H., NEW CONSTRUCTION PROJECT MANAGER

"Surface Experts have exceeded every expectation we have ever had about surface repair. We use them exclusively for our surface repair needs at all 10 of our apartment communities because there is no one that compares to their level of precision, craftsmanship, and speed. They have pulled us out of some tough spots on short notice—always at a fair price–and have many forms of contact so we can always get in contact with them. If you’re asking yourself if it’s possible to repair that surface instead of replacing it, give Surface Experts a call; you won’t be disappointed!"

KEN, PROPERTY MANAGER

"I would like to give a huge thanks and kudos to Surface Experts. They have completed many repairs for me over the last two years; porcelain sink dings, burnt/chipped formica, holes in bathtubs, just to name a few. They not only have extremely wonderful customer service but also superior attention to detail. The quality of repairs have not yet ceased to amaze me. I would know where the issue was and after the work was complete, I wouldn’t be able to find it. I am the maintenance supervisor for more than 300 units from homes to town homes to apartments and Surface Experts have been able to fix any repair I have asked of them. I have always recommended them to all who have inquired and wouldn’t trust anyone else."

JOHN C., MAINTENANCE SUPERVISOR

"I have had several countertop repairs completed by Surface Experts and I have been very pleased. You can’t tell anything was wrong. I appreciate the follow up and exceptional customer service we receive as well."

DOLLY K., PROPERTY MANAGER

"Thank you for repairing the countertops and stove top. Looks so much better. I will refer to Surface Experts to friends and real estate clients if they need any repairs."

PATRICIA G., REALTOR

"The technician did an amazing job on the tub repair, making sure everything was done right. In a world that focuses a lot more on the negative then positive I just wanted to let you know how well the technician did and that you are lucky to have such a dedicated employee who shows how much he cares through his work."

NICOLE BAXTER, PROPERTY MANAGER

"Every experience we have had with Surface Experts has been positive! The whole team has been so extremely professional and prompt with any request that we have. Below is a list of reason why we WILL NOT use another surface repair company: -First and foremost, customer service exceeds expectation -They fixed tubs with major issues that no other company could fix -Drying/setting time is much faster than other surface repair companies -Very reasonable pricing"

JEFF JERABEK, LEASING CONSULTANT

"What I love most about Surface Experts is you all save me thousands of dollars! I was at the point where I was replacing stove tops and now I don't have to since they resurface them. I found out about Surface Expert through our Property Management Company, Camden. I actually got them on my list of vendors and we've been working with them ever since! Quality of work they do is excellent! The impossible happened on a few stoves Surface Experts did for us. The availability is awesome--it is really rare with vendor to get in this quick to service the repair. Definitely love their availability and service!"

VAYLA MCMULLEN, MAINTENANCE SUPERVISOR

"Surface Experts has been an absolute pleasure to work with. They respond quickly, are always courteous and kind. They have helped my property save money without sacrificing quality! I will always recommend them and will continue to use them."

ARRA TUCKER, COMMUNITY MANAGER

"Oh My Heavens!!! I just saw the pictures of the work that Surface Experts completed. AmAzInG!!! The technician did very well."

HEATHER TORRESCANO, PROPERTY MANAGER

"We had Surface Experts repair a shower floor that had cracked in a couple places.  The technician was on time, worked quickly, and left the space she had worked in clean.  The repair work looks amazing...like you would never know there was any cracks there to begin with. I am very pleased with the technician and the repair work done.  We will definitely be giving Surface Experts more business in the future and would highly recommend them to anyone."

ASHLEE SILVA, PROPERTY MANAGER

"Surface Experts is great at fixing repairs and problem areas without having to resurface the entire counter top! They are affordable, honest, and they won't charge you if they cannot do the repair! Matt is fantastic to work with, he is always so quick to respond by text and email! The repairs are just as fast to get on the schedule, they usually take 24-48 hours to fix. Definitely will be using their services again!"

NATE MORKAL, PROPERTY MANAGER

"I am so impressed with what you did with the stove and the fridge. I am positive we will use you again. Now we just need to establish what the outer limit will be before I have to replace the damaged appliance."

STEVE SMITH, SERVICE MANAGER

"We are so happy working with Surface Experts. As apartment property managers, we rely on many contractors when repairs are needed. Surface Experts has been a reliable and professional company to work with. Their employees arrive with a smile and the owner of the company stops by the property from time to time to say hi.  We appreciate their fine work restoring scratches on our countertops and bathtubs. We look forward to working with them on every scheduled call. Thank you Surface Experts."

RONDA ALDRIDGE, COMMUNITY MANAGER

"You guys are amazing! Like a diamond in the rough. I can't believe we haven't used you guys until now. I remember Greg showing me the Before and After pictures of the glass cooktop repair, and whoa, it was amazing! I'm telling you it was magic! We are able to save so much money and not order stove tops! It was an eye opener. Our Maintenance Manager is a huge advocate for the work you do, we cannot thank you enough!"

DANA RAOFF, PROPERTY MANAGEMENT

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