As a former Director for Honeywell Aerospace for 25 years, Ron learned how to run and operate large organizations. He performed several tests in my area and was shocked to learn how unresponsive home improvement companies are in general. Ron saw an opportunity to change customer service in the professional service industry! After 5 years of starting/developing his first business, he was ready to pursue his next opportunity. Something that would compliment what he (and his team) were already doing.