Despite your best efforts, accidents happen when wrangling furniture and boxes in and out of homes, stairways, and vans. You may wonder: What do I do when there’s damage to a customer’s one-of-a-kind property during a move? Basic insurance, typically pays 50¢ per pound, offers only minimal financial recourse for the customer, and the chances are that customer is still unhappy. Surface Experts can help you mitigate this unhappiness and avoid negative reviews by offering a quick, affordable repair option to the customer.
The following is a list of common moving-related damage that Surface Experts repairs:
Floors: Scratches, scrapes, and dings to hardwood floors or LVP floors; tears and scratches to vinyl flooring; cracks or scrapes to tile or stone flooring; often found in living rooms under and around couches and in high-traffic areas such as entryways to bathrooms and kitchens.
Furniture: Scratches, scrapes and dings to wooden furniture; one-of-a-kind objects (sculpture/art)
Walls, Doors, and Trim: Holes or scrapes in drywall or paneling, often in hallways or staircases; scrapes or scratches on doors, door jams, and trim.
Stainless Steel Appliances & Elevators: Scratches to stainless steel refrigerators, dishwashers, and elevators.